Travelling with an eVisa: What You Need to Know Before You Travel

Check your UKVI account before departure

• Sign in and confirm that you can view your immigration status
• Check that your name, date of birth and status details appear correctly
• Make sure the passport or travel document you will use is added to the account
• Update your contact details if your email address or telephone number has changed
• Check each dependant’s account separately, including children

Your booking and passport details should match

Use the same passport details for your booking, check-in and travel. If you have obtained a new passport, add it to your UKVI account before travelling and allow time to deal with any problem.

A valid passport vignette remains valid until it expires. The documents relevant to each traveller depend on their status and journey, so check the current official guidance before departure.

Keep useful records accessible

Your status is digital, but it is sensible to keep your UKVI decision email, account details and any relevant reference numbers accessible while travelling. A saved record is not a substitute for a valid status, but it may help explain the position if a carrier asks questions.

If your eVisa is missing or incorrect

Do not create a second UKVI account merely because you cannot immediately see your status. GOV.UK advises people who may already have an account to try signing in first.

If the account cannot be accessed, the passport will not link, the status is incorrect or the airline cannot confirm permission, use the official UKVI support routes and seek advice where the problem affects imminent travel.

How ORSAYA can help

• Review a UKVI account or eVisa problem
• Identify inconsistent personal or passport details
• Explain the evidence to retain when status is disputed
• Advise where a digital-status issue overlaps with an immigration application